Month: November 2024

Giving back is more than just a corporate buzzword—it’s an opportunity for businesses to enrich their communities, strengthen their brand, and foster a sense of unity among employees and customers. But what does giving back truly mean? At its core, it involves utilizing your resources, whether financial or otherwise, to contribute positively to society. Let’s […]

Running a small business often means wearing many hats. From recruiting and hiring to employee engagement, there’s a myriad of HR responsibilities that you, as the Chief Everything Officer, have to juggle. While these tasks are critical, they can also become potential minefields if not managed correctly. HR missteps in small businesses can lead to […]

Managing variable call volume is a challenge that many small businesses and service providers face. Whether it’s a hectic holiday season or just a regular Tuesday, unexpected spikes or dips in call volume can disrupt your day. When calls are high, you might feel overwhelmed and unable to accomplish other tasks. Conversely, a low call […]