Inbound Call Center
24/7/365 Live Answering
We pride ourselves on delivering professional, courteous, and efficient service 24 hours a day, 7 days a week, 365 days a year.
Custom Scripting & Call
Your service will be customized to your unique needs and business information.
Order Processing
Receptionists can enter credit card information in a PCI-compliant facility.
Employee Absence Tracking
Free Toll-Free Number
Port City Communications provides a toll-free number for the employee hotline.
Union Approved
Employee attendance hotlines have been embraced by companies, employees, and unions alike because they are administered by a neutral third party.
Monitor Attendance Online
Access the attendance online portal for monitoring employee absenteeism from anywhere at anytime.
Customizable System
The service is customized to your company’s policies and any union contracts.
Ready to give us a try?
We’re offering a free trial of our live answering service. The process is designed to be a no pressure, zero obligation evaluation of our service, so there’s virtually no risk and a ton of reward. We know you’ll be delighted by our offerings.